When choosing a new build construction company you need to be careful to partner with a good one. A bad one will give you delays, poor quality and budget blowouts. Below is a checklist of what to look for when choosing a new build construction company.
Experience and History
First and foremost is experience. You want to make sure the company has built many homes, and preferably homes similar in style, complexity and size to what you want.
- Portfolio of Completed Projects: Look at their past work. Do the homes match the level of finish and style you are after? A company with a good portfolio is reliable and skilled.
- Specialisation: Some companies may specialise in certain types of construction, eg luxury homes, eco homes, residential developments. Make sure their expertise matches your project.
Reputation and Reviews
A good reputation is key to any construction company. Look for independent reviews and testimonials to see how reliable, how good the quality and customer satisfaction is.
- Online Reviews: Check Google, Trustpilot and other review platforms. Look at comments about the company’s communication, problem solving and meeting deadlines.
- References: Ask the company for references from previous clients. A good company will give you contacts you can call to talk to about their experience.
Accreditations and Certifications
Accreditation from industry bodies means the company has to adhere to certain standards and best practice.
- Construction Industry Accreditation: Look for certifications like NHBC (National House Building Council) which sets high standards for home builders. Other accreditations may include FMB (Federation of Master Builders) or Considerate Constructors Scheme.
- Health and Safety Certifications: Make sure the company complies with health and safety standards and has the relevant certifications, eg CHAS (Contractors Health and Safety Assessment Scheme) or SafeContractor approval.
Insurance and Warranty
A good new build construction company should have adequate insurance and a warranty for their work.
- Public Liability Insurance: This covers you in case of accidents or damage during the construction process.
- Professional Indemnity Insurance: This covers any design errors or negligence that may occur.
- Warranty on New Homes: Look for builders who offer warranties, eg 10 year structural warranty under NHBC Buildmark or similar schemes. This covers you for any structural defects that may arise after completion.
Transparency in Pricing and Contracts
Budget blowouts are a major pain in new build projects so working with a company that is transparent in pricing and has a detailed contract is key.
- Detailed Quotes: Make sure the company gives you a clear, itemised breakdown of costs. This should include labour, materials, timelines and any additional costs.
- Fixed Price Contracts: Where possible go for a fixed price contract to avoid surprises. This contract should outline what’s included in the price and payment schedules.
Project Management
Good project management is key to getting your new build completed on time.
- Dedicated Project Manager: Make sure the company assigns a dedicated project manager who will be your main point of contact and oversee the whole build.
- Communication: The company should be able to show you a clear communication structure so you are kept up to date with the project’s progress, including any issues that arise.
Quality of Materials and Subcontractors
The materials and subcontractors used will affect your home.
- Material Sources: Ask what materials the company uses. Choose builders who use high quality, durable materials, especially for critical areas like insulation, roofing and structural elements.
- Subcontractor Vetting: Many builders use subcontractors for parts of the project. Make sure the construction company thoroughly vets these subcontractors for quality, reliability and expertise.
Timescales and Availability
Check the company’s availability and how long they estimate the project will take.
- Realistic Timelines: Be wary of companies that can complete the project much faster than others. Timelines should be reasonable and realistic, allowing for any unexpected delays that may occur.
- Availability: Make sure the construction company can start your project when you need them to, some good companies may have waiting lists due to high demand.
Design and Customisation
A good construction company should offer design flexibility and customisation options to suit your needs.
- In-House Architects or Designers: If you don’t have an architect, a company with in-house design services can make the process easier. This also means better communication between the design and build teams.
- Customisation Flexibility: Ask how much customisation the company can offer. Make sure they are open to incorporating your ideas and preferences into the design and build process.
Sustainability and Energy Efficiency
Many homeowners are now concerned about sustainability and energy efficiency. Ask the company about their approach to green building.
- Energy Efficient Designs: Look for builders who include energy efficient windows, insulation and heating systems in their builds.
- Sustainable Materials: Companies that use eco friendly materials like recycled or low impact resources are perfect for those who want to reduce their carbon footprint.
Aftercare and Post Completion Support
Make sure the company will support you after your new home is completed.
- Snagging Services: A good company will offer snagging services to sort out any minor issues that arise after the build. Make sure there is a process in place for reporting and fixing any problems after handover.
- Ongoing Maintenance: Ask if the company offers maintenance or support services if any defects arise after the warranty period ends.
Choosing the right new build construction company is key to your project running smoothly, your new home and your overall happiness. By looking at experience, reputation, certifications, transparency and communication you can find a builder that matches your vision and delivers a new build that meets your needs. Always take the time to do your research and see several companies before making your decision.